Tailorability in the context of E-government Information Systems: An approach

The ever changing environment information systems model, and in particular egovernment ones, intensifies the need for systems that are able to easily, efficiently and transparently adapt to changing environments. Accommodating unanticipated changes implies that systems must be able to adapt to changes occurring in and evolve in step with their changing environment. Adaptation is concerned with monitoring, analysing and understanding the patterns of the user’s interaction with the system. Similarly, an information system is said to be evolutionary if it can be purposefully used in a dynamic environment. E-government information systems, in virtue of their nature and function, are driven by the need to adapt and evolve. This suggests that the design and implementation of such systems must provide the necessary infrastructure for evolution and adaptability. In other words, e-government information systems must abide to the Tailorable Information Systems paradigm. In this work we present a case study for the development of a Tailorable e-government information system.